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Q&A for the participation in the Call For Tender for the Selection of an external Service Provider to support the Italian Diplomatic Mission in the Procession of Visa Application

1) Q: Is it necessary to submit all the the required documents for the call for tender in Italian?


A: No, it is possible to submit the documents only in English.


 


2) Q: Which date should be used to calculate the official exchange rate to convert in Euros the amounts contained in the documents expressed in another currency?



A: 24 March 2015


 


3) Q: For the Temporary gurantee is a bank guarantee?


 


A: Yes


 


4) Q: Who should be the beneficiary of the temporary guarantee?



A: Ambasciata d’Italia a Minsk (Italian Embassy in Minsk)



5) Q: In order for the external provider to be able to accurately assess the


size of centre needed in Minsk and the need for other centres in other


locations around Belarus, can the Office please provide the external


provider with a breakdown of application volumes by city of residence of the


applicant?


 


A: In 2014 the geographical distribution of applicants by place of official


registration where the following (out of 44,799 applications): Minsk


city 16,221 (36.2%), Minsk region 4,996 (11.2%), Vitebsk 3,174 (7.1%), Gomel


9,392 (21.0%), Moghilev 4,078 (9.1%), Brest 3,937 (8.8%) Grodno 2,028


(4.5%), other 973 (2.2%)


 


6) Q: Could the Office highlight which other cities in Belarus they are


interested in having a Visa Application Centre and the approximate volumes


of applicants in those locations?


 


A: Priority cities are Gomel and Brest. Past volumes of applications are


stated above. We expect a significant increase in the volume of applications


once a visa centre is open.



7) Q: Will data entry and biometric data collection software be provided by


the Embassy?


 


A: Software will be provided by the embassy. All the other equipments,


including hardware machinery to collect biometric data, shall be provided by


the selected bidder. 


 


8) Q: Would the Office please state whether it would accept sharing a Visa


Application Centre space with another European country?


 


A: In principle yes, but waiting lines for customers shall be clearly


separated. Organisation of Work and Infrastructures provided will be


evalueted  under point b) and c) of the selection criteria.



9) Q: Can the office please clarify if there is a distance limit between the


Visa Application Centre and the Embassy premises?


 


A: There is no such limit. Organisation of Work and Infrastructures provided


will be evalueted  under point b) and c) of the selection criteria.


 


10) Q: Can the Office please state whether it would require any staff


employed for the external service provider to support the visa application


processing at the Embassy premises?



A: This is not a requirement, but it will be  favorably considered at the


moment of evaluation of the application under point d) of the selection criteria.


 


11) Q: In the case of applicants in temporary groupings, the requirement of


two bank references shall be provided only by the main partner or by all the


members of the grouping?



A:Yes, only the main partner should mandatorily provide two bank references.